Support - Icon Map from Tekantis

Documentation

Our comprehensive documentation covers everything from getting started to advanced features and troubleshooting.

Icon Map Pro Documentation – Complete guides, tutorials, and reference materials
Icon Map Slicer Documentation – Learn to use Slicer effectively in your reports

Getting Started

New to Icon Map? Start here to quickly get up and running with our geospatial analytics tools.

Icon Map Pro: Install from Microsoft AppSource
Icon Map Slicer: Install from Microsoft AppSource
Watch these getting started videos to learn the basics of installing and assigning your first data items

New Releases

When you use Icon Map in the Power BI service, Microsoft applies the latest version through AppSource, you typically do not need to download or install .pbiviz files yourself.

If you use Power BI Report Server, you must manually download each new release and install or import it into your environment.

Stable and preview packages are listed on our release pages; previews usually appear up to two weeks before they reach AppSource.

Icon Map Pro releases Icon Map Slicer releases

Contact Support

Need help with a specific issue? Our support team is here to assist you.

Email: support@icon-map.com
Response Time: We aim to respond to all inquiries within one business day.

For general inquiries, demos, or sales questions, please visit our contact page.

Licensing & Account Questions

Questions about licensing, billing, or your account? We're here to help.

Review our Icon Map Pro pricing and licensing options
Review our Icon Map Slicer pricing and licensing options
Contact us at sales@icon-map.com for licensing inquiries

Feature Requests & Feedback

We're always working to improve Icon Map. Have a feature request or feedback to share?

Email us at feedback@icon-map.com with your suggestions. We review all feedback and use it to guide our product roadmap.

Additional Resources

Case Studies – See how organizations use Icon Map to solve real-world challenges
Blog – Tutorials, insights, and updates from the Icon Map team
About Us – Learn more about Tekantis and our mission

Support & Resources